Lost and Damaged Materials
Lost Items
Cardholders are responsible for the replacement cost of items not return including a $5 nonrefundable processing fee.
What if I found the item?
A cardholder who pays for and then returns a lost item may request a refund within 30 days of the payment date. Patrons must present their payment receipt in order to receive a refund. The $5 processing fee is not refundable.
Damaged Materials
Library items damaged while in a cardholder’s possession will be billed to the cardholder as follows:
| Damage | Cost |
| Tears and/or marks on pages (crayon, ink, etc.) | $0.25/page |
| Hanging plastic bay | $1/bag |
| CD/DVD case | $2/case |
| CD replacement | $10/CD |
| Damage beyond repair (wet print items, warped or severely scratched CDs & DVDs, items with pages torn out, etc.) | Replacement cost + $5 non-refundable processing fee |
West Florida Public Libraries assume no responsibility for damage or alleged damage to a borrower’s electronic device caused by library materials.
