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SECTION 1. REGISTRATION POLICIES
1.1 The West Florida Public Library registers patrons, both residents and non-residents, without regard to race, creed, color, national origin, religious affiliation, sex, disability or economic status.1.2 All registration and circulation records of the system, except statistical reports of registration and circulation are confidential information. No staff member will, under any circumstances, divulge this information. This policy is in accordance with Florida Statute 257.261. Requests for circulation or patron information from law enforcement officials should be referred to the Director or Assistant Director.1.3 Library cards are renewable every two years at which time all fines and other charges should be paid in full. Personal information will be updated at this time.
SECTION 2. RESIDENT PATRONS
Section 2.1 A resident patron is one who resides within the boundaries of Escambia County, Florida or who pays ad valorem taxes to Escambia County. For the purpose of obtaining library cards, students at local Escambia County colleges and active duty military personnel are considered residents if they can provide proper identification. Resident patrons are issued library cards with no fee.Section 2.2 Resident patrons must complete a library card application and provide two forms of identification including a photo ID card and proof of a current, local mailing address. Acceptable forms of identification are: Florida drivers’ license, Florida ID card, current utility bill and/or current rent receipt, (issued within 30 days), recently postmarked (within 30 days) envelope addressed to the applicant, tax bills and voters registration card. In the event that a patron’s primary address is a post office box, the patron must provide proof of home address in addition to the verifiable post office address.Section 2.3 Members of the armed services residing in Escambia County are to be considered residents by providing a current Military Identification card. Proof of a local mailing address is also required.Section 2.4 Library cards are non-transferable.Section 2.5 A juvenile through age 12 may obtain a library card when accompanied by a parent, grandparent, or legal guardian able to provide proper identification. The parent, grandparent, or legal guardian must sign the application accepting full responsibility for materials checked out by the juvenile.Section 2.6 Youth between the ages of 13 and 17 may obtain a library card by providing proof of identification as required for residents. If unable to provide required proof of identity, this information must be provided by the parent or legal guardian and the parent or legal guardian must be present when the application is submitted. In order to access Internet computers, permission form must be signed by parent in the presence of library staff.Section 2.7 Library patrons are responsible for all materials checked out on their library card until a loss is reported. Loss or theft of library card or materials should be reported to the Library immediately. Parents or legal guardians are responsible for materials checked out on the cards of minor children.Section 2.8 Borrowers are allowed to check out two items on the initial visit.
SECTION 3 NON-RESIDENT PATRONS
Section 3.1 A non-resident patron is one who does not have a permanent residence in Escambia County, does not pay ad valorem taxes to Escambia County and is neither a local college student nor an active duty military person. A patron may be provided exempt status from the non-resident fee if he or she is an employee of the City of Pensacola or Escambia County.Section 3.2 Since the library receives its operating fund from the taxpayers and/or residents of Escambia County, there is a fee for patrons who wish to borrow library materials. This non-resident fee is $50 per year. This fee is in lieu of the tax monies that are paid to the local governments by resident and ad valorem tax payers. Borrowing privileges are extended to the individual only and only the actual card holder may access Internet computers.Section 3.3 Because of the large number of visitors who take extended vacations each year in Escambia County, non-resident patrons may qualify for a special exemption to the above: a non-resident who has a valid lease for a period of three consecutive weeks or longer is eligible for a library card at no charge. The card will expire at the end of the lease period.Section 3.4 Non-resident school teachers teaching in public or private Escambia County elementary or secondary schools may obtain a card on a yearly basis at no charge for the purpose of fostering use of the library and reading among their students. Borrowing privileges are extended to the individual only and only the actual card holder may access Internet computers.
Section 3.5 The library will issue a restricted card (Limited-A) valid for up to three months to persons without a permanent address or participating in authorized treatment programs that have granted them mail privileges within our local area. The card will enable the patron to check out one item at a time and access Internet computers.
Adults and persons 13 and older must present a letter (on official letterhead) from and signed by a local shelter or treatment program administrator confirming the person’s name and the street address the person is authorized to use for mail privileges. A new letter must be presented after three months to renew user privileges.
The address will be confirmed by mailing the restricted library card to the applicant. If the envelope containing the card is returned as undeliverable, the card will be held.
Restricted cards for children through age 12 will be provided when the parent or guardian can provide the identification required for a restricted card and will be legally responsible for the materials checked out by the child.
Circulation staff may refuse to issue or renew a restricted card if:
* Fines in excess of $3.00 have been incurred.
* Delinquent materials have not been returned.
* Adequate identification and proof of address cannot be supplied.
* False information is given.
SECTION 4 HOME BOUND PATRONS
Section 4.1 Home bound patrons may designate a person to represent them at the library. This person will be authorized to check out materials only using the library card of the home bound person. The name of the designated person will be listed in the patron file of the home bound person. The home bound person retains the responsibility for all materials checked out on the card.
SECTION 5 LOAN PERIODS, LIMITS, RENEWALS
Section 5.1 Loan periods , limits and renewals for library materials are as follows:
MATERIAL LOAN PERIOD LIMIT RENEWALSIf no other reserves Print, Adult7 Day Books 3 weeks7 Days 15None 1If no other reserves Print, Juvenile 3 weeks 15 1 Books on cassette/CD 3 weeks 4 1 Juvenile Audio 3 weeks 4 1 Compact Discs 3 weeks 4 1 Videos/DVD’s 1 week 4 1 CD-ROM’s 3 weeks 1 1If a patron checks out a combination of adult and juvenile print materials, the total allowed is 15 books.Section 5.2 Materials on hold cannot be renewed.
If a patron checks out a combination of adult and juvenile print materials, the total allowed is 15 books.Section 5.3 Overdue materials that might otherwise be renewable, may be renewed by telephone. The fines will be noted on the patron’s record.Section 5.4 An item that has been renewed a maximum time may be checked out by the same patron if the individual brings the book into the library and there are no reserves on the materials and any overdue fines are paid.
SECTION 6 FINES AND FEES
Section 6.1 Overdue fines are as follows:
MATERIAL FINE Print, Adult and Juvenile $0.10/day All audio materials $0.10/day Videos/DVD’s $0.25/day CD-ROM’s $0.25/day
Section 6.2 Overdue fines will not exceed the price of the overdue item.Section 6.3 The issuance of overdue notices is a courtesy to borrowers, not a legal requirement. Non-receipt of a notice does not eliminate liability for outstanding materials or fines.Section 6.4 Patrons with overdue fines of $3.00 will be blocked from borrowing materials or using Internet computers until the fines have been reduced to under $3.00.Section 6.5 Patrons will be charged $3.00 for a replacement card. In the case of a non-resident card, the replacement will have the same expiration date as the original.
SECTION 7 LOST AND DAMAGED MATERIALS
Section 7.1 A patron will pay full original cost plus a non-refundable $5.00 per item processing fee for all lost or damaged materials other than “browsing” paperbacks. The full price plus a non-refundable $1.00 processing fee will be charged for lost “browsing” paperbacks. Staff will determine whether an item is damaged beyond repair. If an item cannot be repaired, the patron must pay the full price of the item plus the processing fee. Patrons may replace lost or damaged items with an exact ISBN replacement copy. The $5.00 per item processing fee will still apply.Section 7.2 The following items cannot be repaired:a) Books or other materials which have been wet.
b) Video and audio materials damaged by heat.
c) Compact discs severely scratched or warped.
d) Books from which pages have been torn.Section 7.3 If items can be repaired, the following costs will apply:
DAMAGE COST Marks on pages (crayons, pen, etc) .25/page Torn page .25/page Hanging plastic bag 1.00 Video/DVD case 2.00 Compact Disc case 2.00 CD/Cassette replacement (per each) 10.00Section 7.4 Charges for damages will not exceed the cost of the item plus the processing fee.Section 7.5 Refunds – Patron must present the receipt along with the material to receive a refund of the cost of the material. Processing fees are not refundable. Refunds must be requested within six months of the payment for the lost item.Section 7.6 – The Library assumes no responsibility for damage or alleged damage to a borrower’s Tape player, CD player, VCR, DVD player, or computer by library materials.
SECTION 8 RESERVES
Section 8.1 A patron may place a hold on any circulating item owned by the library. An item on which a hold has been placed will be held for the patron three (3) calendar days excluding Sunday before the next patron is notified.
SECTION 9 STAFF CIRCULATION
Section 9.1 No staff member, former staff member, volunteer or other person shall remove any library materials from the premises without charging it out in the usual manner.Section 9.2 Items held by staff are not automatically renewed.Section 9.3 Library staff will not receive preferential treatment with regard to holds.
Adopted by the board of the West Florida Regional Library at a regular meeting on October 14, 1992.
Revised at a regular meeting on September 11, 1996, April 8, 1998, October 20, 1999, March 8, 2000, September 13, 2000, July 10, 2002.
Revised at a regular meeting on February 14, 2007. Revised at a regular meeting on June 11, 2008. Revised November 2008. Revised March 2010.
239 North Spring Street
Pensacola, FL 32502